This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you have any questions, contact us at service@earthaura.co.uk or visit our Contact Us page .
1. Information We Collect
1.1 Personal Information
We may collect personal information that you provide to us, such as:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely through third-party providers and not stored by us)
1.2 Automatically Collected Information
When you visit our website, we may automatically collect the following information:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on the site
1.3 User-Generated Content
If you upload text or images to the website, including through forms or chat windows, that content may also be collected and stored.
2. How We Use Your Information
We use the information we collect to:
- Process orders and provide products or services
- Respond to customer inquiries
- Improve website functionality and user experience
- Send promotional materials or updates (only with your consent)
- Ensure compliance with legal obligations
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties for the following purposes:
- Payment processing
- Shipping and delivery services
- Website analytics and performance monitoring
- Legal compliance, if required by law
4. Cookies and Tracking Technologies
4.1 Use of Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us:
- Recognize your preferences
- Track website usage
- Provide personalized content
4.2 Managing Cookies
You can manage or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of the website.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Once your data is no longer needed, we securely delete it.
6. Security Measures
We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These measures include:
- Secure socket layer (SSL) encryption
- Regular security audits
- Restricted access to personal information
Despite our efforts, no method of transmission over the internet is completely secure. By using our website, you acknowledge and accept this risk.
7. Your Rights
Under applicable data protection laws, you have the following rights:
- Access: Request a copy of your personal information.
- Correction: Request correction of inaccurate information.
- Deletion: Request deletion of your data (subject to legal obligations).
- Objection: Object to the processing of your data for specific purposes.
- Withdrawal of Consent: Withdraw consent for marketing communications.
To exercise these rights, contact us at service@earthaura.co.uk.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing personal information.
9. Children’s Privacy
Earth Aura Energy Crystal does not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised date.
11. Contact Information
For questions or concerns about this Privacy Policy, please contact us:
- Email: service@earthaura.co.uk
- Contact Us Page: https://earthaura.co.uk/contact-us
Thank you for trusting Earth Aura Energy Crystal with your personal information.